Shipping policy
Shipping Policy
Thank you for shopping at Ecommercebyhaye.com. We are dedicated to getting your "glam" essentials to your doorstep as quickly as possible.
1. Order Processing Time
We know you’re excited to receive your order!
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All orders are processed and shipped within 2 business days (excluding weekends and holidays).
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You will receive a notification via email once your order has officially shipped.
2. Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following options:
| Shipping Method | Estimated Delivery Time | Price |
| Standard Shipping | 3 – 7 business days | $15.99 |
| Express Shipping | 1 – 3 business days | $35.99 |
| Free Shipping | Orders over $100 | FREE |
3. International Shipping
We offer international shipping to the following countries: [UK, USA & Canada].
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Note: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. ParadiseGlam is not responsible for these charges if they are applied and are the responsibility of the customer.
4. How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
5. Lost or Damaged Packages
ParadiseGlam is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Contact Us
If you have any questions about your order or our shipping practices, please reach out to us at:
Email: support@ecomercebyhaye.com
Phone: +1 307 3939 743